Customer Service Solutions Designer

3 weeks ago

Bradford, Bradford, United Kingdom Yorkshire Water Full time
Job Title: Solutions Designer

We are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a Solutions Designer, you will play a key role in assisting the Solution Architects in the design of our API services that meet both functional and non-functional requirements.

Key Responsibilities:
  • Contribute to the development and maintenance of our microservice-based APIs and guide developers consuming APIs to follow software development standards and governing adherence to them.
  • Drive change through the agile teams and deliver input into triages set up to address issues raised related to design defects and to derive resolutions providing timely responses that meet our SLA levels.
  • Provide assistance, assurance, and governance for the quality of deliverables produced by the build functions (Application Development and Infrastructure Engineering) for all IT solutions within their business service area.
  • Influence strategic technology decisions through feedback and collaborative working with all relevant Architects (Process, Data, Technology, Application, Security, Platform, Infrastructure, Networks, and Solutions).
Requirements:
  • Experience of leading the design, development, and delivery of robust and reliable API services within a cloud environment, with a proven track record of driving high development standards against challenging business targets.
  • MS SQL experience including writing SQL scripts.
  • Strong writing skills/experience of documenting key technical decisions and processes that can be shared with the wider technology function.
  • Established/proven technical experience gained in a complex and varied environment with knowledge of: Software and Hosted Architectures, Understanding of architectural roles, domains, methodologies, and design strategies, Commercial management of Technical Partners.
About Yorkshire Water:

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment, and changing expectations from customers mean that this is an exciting time to discover opportunities within the water industry.

We are committed to supporting flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities.

We are continuously evolving and improving our ways of working, and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

  • Customer Service Solutions Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    Job Title: Solutions DesignerWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.About the Role:The successful candidate will be responsible for assisting the...

  • Customer Service Solutions Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    Job Title: Solutions DesignerWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.About the Role:The successful candidate will be responsible for assisting the...

  • Customer Service Solutions Designer

    2 months ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the RoleWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.Key ResponsibilitiesContribute to the development and maintenance of our microservice-based...

  • Customer Service Solutions Designer

    2 months ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the RoleWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.Key ResponsibilitiesContribute to the development and maintenance of our microservice-based...

  • Customer Service Solutions Expert

    1 month ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the Role:We are seeking a skilled Solutions Designer to join our team at Yorkshire Water, a leading water utility company based in the Yorkshire region of England.Key Responsibilities:Design and develop innovative solutions to meet the needs of our customers and stakeholders.Collaborate with cross-functional teams to ensure seamless delivery of...

  • Customer Service Solutions Expert

    1 month ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the Role:We are seeking a skilled Solutions Designer to join our team at Yorkshire Water, a leading water utility company based in the Yorkshire region of England.Key Responsibilities:Design and develop innovative solutions to meet the needs of our customers and stakeholders.Collaborate with cross-functional teams to ensure seamless delivery of...

  • Customer Service Solutions Specialist

    1 month ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the RoleWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.Key ResponsibilitiesContribute to the development and maintenance of our microservice-based...

  • Customer Service Solutions Specialist

    1 month ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    About the RoleWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within our cloud environment.Key ResponsibilitiesContribute to the development and maintenance of our microservice-based...

  • Lead Service Designer

    1 week ago

    Bradford, Bradford, United Kingdom Vanquis Bank Full time

    Job Summary:We are seeking a highly skilled Lead Service Designer to join our team at Vanquis Banking Group. As a key member of our design team, you will be responsible for developing and championing customer-centric strategies across the organization.Key Responsibilities:Design and lead cross-functional teams to create end-to-end customer experiences that...

  • eSCADA Solutions Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Avance Consulting Full time

    Job Title: eSCADA ArchitectLocation: Bradford, UKJob Type: Contract-Inside IR35Job Description:Design and Implement eSCADA Solutions: Experienced in designing and implementing an eSCADA solution, specifically not site SCADA and OT telemetry.Remote Terminal Units (RTUs) Expertise: Experience with Remote Terminal Units (RTUs).Ovarro Scope Expertise: Experience...

  • eSCADA Solutions Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Avance Consulting Full time

    Job Title: eSCADA ArchitectLocation: Bradford, UKJob Type: Contract-Inside IR35Job Description:Design and Implement eSCADA Solutions: Experienced in designing and implementing an eSCADA solution, specifically not site SCADA and OT telemetry.Remote Terminal Units (RTUs) Expertise: Experience with Remote Terminal Units (RTUs).Ovarro Scope Expertise: Experience...

  • Strategic Enterprise Solutions Designer

    5 hours ago

    Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    About the Role:This is a key position in the development of Liberty Global Shared Services, focusing on the definition and evolution of the Enterprise Systems Strategy in line with the company's long-term vision.Key Responsibilities:Collaborate with Shared Services and business strategy partners to understand business imperatives, organisational vision, and...

  • Lead Service Designer

    7 days ago

    Bradford, Bradford, United Kingdom Vanquis Bank Full time

    Customer Experience ExpertWe are seeking a highly skilled Customer Experience Expert to join our team as a Lead Service Designer. In this role, you will be responsible for developing and championing the customer vision and strategy across VBG, ensuring we transform into a truly customer-centric business.Key Responsibilities:Develop and implement...

  • Senior Design Engineer

    1 week ago

    Bradford, Bradford, United Kingdom Venatu Recruitment Group Full time

    Job DescriptionWe are seeking a Senior Design Engineer to join our client, a leading manufacturer of air handling units, in the production of detailed design information and general arrangement drawings.The successful candidate will be responsible for:Producing detailed design information on a range of product types, including air handling units and bespoke...

  • Solutions Architect

    2 weeks ago

    Bradford, Bradford, United Kingdom Yorkshire Water Full time

    Job Title: Solutions DesignerWe are seeking an experienced Solutions Designer to join our Business Support Team at Yorkshire Water. As a key member of our team, you will play a crucial role in designing and delivering robust and reliable API services within a cloud environment.Key Responsibilities:Contribute to the development and maintenance of our...

  • Lead Service Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Vanquis Bank Full time

    Transform Customer Experience at Vanquis BankWe're seeking a seasoned Service Design Lead to join our team and drive customer-centric innovation. As a key member of our design team, you'll play a crucial role in shaping our customer experience strategy and delivering exceptional experiences across our products and services.About the RoleAs a Service Design...

  • Lead Service Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom Vanquis Bank Full time

    Transform Customer Experience at Vanquis BankWe're seeking a seasoned Service Design Lead to join our team and drive customer-centric innovation. As a key member of our design team, you'll play a crucial role in shaping our customer experience strategy and delivering exceptional experiences across our products and services.About the RoleAs a Service Design...

  • Senior Design Engineer

    1 week ago

    Bradford, Bradford, United Kingdom Venatu Recruitment Group Full time

    Job Title: Senior Design EngineerJob Summary: We are seeking an experienced Senior Design Engineer to join our client's team in Bradford. The successful candidate will be responsible for producing detailed design information on a range of air handling products, working collaboratively with the in-house Engineering and Operations teams.Key...

  • Senior Mechanical Design Engineer

    2 weeks ago

    Bradford, Bradford, United Kingdom Gap Technical Full time

    Job SummaryWe are seeking a skilled Senior Mechanical Design Engineer to join our team at Gap Technical. As a key member of our manufacturing business, you will be responsible for designing automated assembly machines, semi-automated work cells, and manual tooling aids for factory production equipment.Key ResponsibilitiesDesign and develop automated...

  • UX Designer

    4 weeks ago

    Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

    About the Role We're seeking a talented UX Designer to play a pivotal role in shaping the user experience of our customer-facing websites. Your mission will be to craft solutions that enhance user journeys, ensuring optimal effectiveness, efficiency, and enjoyment for our customers. This aligns perfectly with our core business objectives. You'll collaborate...