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Care Team Manager
2 months ago
**Job Summary:**
We are seeking a highly skilled and experienced Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Managers in delivering exceptional care and support to our customers.
Key Responsibilities:
- Support the Branch Care Manager: Provide care and support to our customers and carers within the local community.
- Ensure High Standards of Care: Effectively allocate staff to ensure customers receive the highest standards of care and support.
- Complete Direct Observations and Supervisions: Conduct direct observations and supervisions for care teams within the correct timescales.
- Recruit and Retain Staff: Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassess Customers: Reassess customers to ensure care plans are reflective of their needs and condition.
- Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
- Customer Service: Ensure the highest levels of customer service are always provided.
About You
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You will also need to have a full UK driving licence and access to your own vehicle.
What We Offer
- Career Progression Opportunities: We offer a range of career progression opportunities to help you develop your skills and experience.
- Competitive Salary and Benefits: We offer a competitive salary and a range of benefits, including 23 days annual leave, rising to 25 after 2 years of service, and access to our employee assistance programme.
- Support and Development: We offer a range of support and development opportunities to help you achieve your career goals.
