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Assistant General Manager in Aquatics
2 months ago
Join Our Team at We Are Swim
We Are Swim is on the lookout for a dedicated individual ready to embark on a journey to become a General Manager in the aquatic sector. This role is designed for someone eager to develop their leadership skills over a six-month period, with a focus on fostering an exceptional environment for swimming education in our specialized facilities. Your contribution will be vital not only for the daily operations but also for our broader mission to revolutionize swimming instruction across the nation.
About Us
Founded by renowned Olympians, We Are Swim is committed to providing a premium swimming experience for children aged 0-11. Our tailored programs emphasize skill development and enjoyment, ensuring that every lesson is engaging and beneficial. Our facilities are designed with families in mind, featuring modern amenities and a welcoming atmosphere.
Key Responsibilities
- Oversee the daily operations and customer experience at your aquatic facility.
- Design, implement, and assess the swimming curriculum.
- Uphold high service standards to consistently deliver exceptional swimming lessons.
- Recruit and nurture a talented team to support our mission.
- Inspire and guide your team to achieve excellence in service delivery and customer satisfaction.
- Manage financial performance, including budget accountability and profit & loss oversight.
- Innovate revenue opportunities and enhance customer engagement.
- Ensure compliance with health and safety regulations.
- Develop a maintenance strategy to keep our facilities in top condition.
- Adhere to company policies and maintain professional conduct.
- Participate in regular strategy meetings with senior management.
- Contribute to business growth initiatives and marketing strategies.
- Build and maintain relationships within the local community.
Candidate Profile
- Excellent communication and numerical skills.
- Understanding of sports programming and management.
- Customer service-oriented with a commitment to quality.
- Commercially savvy with experience in performance metrics and financial management.
- Proven leadership experience with a focus on team development.
- Able to foster collaboration among team members and stakeholders.
- Skilled in setting and communicating operational goals.
- Effective budget management capabilities.
- Strong interpersonal skills for building relationships at all levels.
- Decisive with strong organizational and strategic planning abilities.
- Proficient in Microsoft Office and CRM tools.
- A genuine passion for sports, physical activity, and health.
- This position may require flexibility in working hours.
What We Offer
- Performance-based bonus opportunities.
- Time off for your birthday.
- A vibrant and engaging work uniform.
- Discounted swimming lessons for family and friends.
- A recognition program for employee achievements.
- Regular training and team-building sessions.
- Opportunities for professional development and certifications.
- Access to an employee assistance program.
