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Medical Office Coordinator

3 months ago

Wrexham, Wrexham, United Kingdom Strathmore Medical Practice Full time

About the Role

We are seeking a highly organized and communicative individual to join our team as a Medical Receptionist. As the first point of contact for patients and visitors, you will play a vital role in ensuring a smooth and efficient experience for all.

Main Responsibilities

  • Provide exceptional customer service, greeting patients and visitors in a friendly and professional manner.
  • Schedule appointments, manage patient records, and maintain accurate accounts.
  • Respond to inquiries, address patient concerns, and maintain confidentiality of medical and personal information.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve shared goals.
  • Adhere to health and safety procedures, maintaining a clean and safe working environment.
  • Perform administrative tasks, including data entry and maintenance of patient records.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Good organizational and time management skills, with attention to detail and accuracy.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
  • Discretion and tact, with the ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills, with the ability to learn and use practice software.

About Us

Strathmore Medical Practice is a dynamic and supportive team, committed to providing high-quality patient care. We offer a range of benefits, including a sickness bonus scheme, free parking, and access to a confidential helpline service. If you are a motivated and enthusiastic individual, looking for a rewarding role in a supportive team, we encourage you to apply.