Freight Branch Manager

6 days ago

Wythenshawe, United Kingdom WR Logistics Full time
Job Description

Job Title: Freight Branch Manager

Company: WR Logistics

Location: Manchester, UK

Job Type: Full-time

Salary: Up to £55,000

About the Role:

We are seeking an experienced Freight Branch Manager to join our team in Manchester. As a key member of our logistics operations team, you will be responsible for overseeing all import/export, warehouse operations, and facilities management.

Key Responsibilities:

  • Oversee import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.
  • Create, maintain, and enforce Standard Operating Procedures (SOPs) for the department, ensuring compliance with industry standards.
  • Communicate and report internal leads to sales and customer service teams.
  • Ensure accurate quotations are processed, communicated within two hours, and recorded.
  • Drive process improvements and operational efficiencies in collaboration with the warehouse and line manager.
  • Lead, mentor, and support team members in achieving their goals and targets.
  • Line manage staff, oversee day-to-day operations, and ensure efficient performance.
  • Provide training, supervision, and maintain staff training records.
  • Manage warehouse operations and maintain smooth workflow.
  • Supervise local sales activities, ensuring the sales team is informed and capable of delivering services that align with company objectives.
  • Build and maintain strong customer relationships, addressing queries and concerns.
  • Report sales activities and ensure ongoing communication with the company's network.
  • Authorise and scrutinise invoices, ensuring compliance with company policies.
  • Oversee department cost capture, ensuring timely and accurate financial reporting.
  • Oversee contractor compliance with Health & Safety standards, managing risk assessments and incident reporting.
  • Maintain and inspect equipment, reporting any issues immediately.
  • Provide PPE to staff and ensure adherence to safety protocols.
  • Attend business and Health & Safety meetings, ensuring that decisions align with company policies.
  • Ensure timely generation of reports and submission to line management.

Requirements:

  • Proven experience in leading and managing teams effectively for a UK-based freight forwarder.
  • Comprehensive understanding of import/export operations and regulatory compliance.
  • Strong background in health and safety management, ideally within a warehouse environment.
  • Exceptional communication and interpersonal skills, with the ability to solve problems efficiently.

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