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Breakdown Incident Manager
2 months ago
About The Role
We are seeking a highly skilled and passionate individual to join our team as a Breakdown Incident Manager at RAC Motoring Services. As a key member of our team, you will be responsible for delivering exceptional customer service and providing unparalleled support to our customers when they need us most.
Key Responsibilities:
- Manage breakdown incidents with a high level of professionalism and empathy
- Provide timely and effective solutions to customer queries and concerns
- Work collaboratively with internal teams to resolve complex issues
- Contribute to the development and implementation of customer service strategies
Requirements:
- Proven experience in customer-facing roles, preferably in the motoring industry
- Excellent communication and problem-solving skills
- Ability to work under pressure and prioritize tasks effectively
- Strong analytical and technical skills
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real difference in the lives of our customers
