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Grounds Maintenance Operations Manager

2 months ago

Leicester, Leicester, United Kingdom OUTCO LIMITED Full time
Position Overview

The Grounds Maintenance Service Delivery Manager plays a crucial role in ensuring the excellence of service within the Grounds Maintenance Division at OUTCO LIMITED. This position is pivotal in overseeing the operational effectiveness and quality of the teams responsible for delivering grounds maintenance services.

Key Responsibilities
  • Team Performance Management: Lead and inspire the team to achieve high performance and maintain service standards.
  • Service Quality Assurance: Monitor and evaluate service delivery to ensure compliance with safety and quality protocols.
  • Customer Engagement: Address and resolve customer inquiries and requests promptly and professionally.
  • Operational Efficiency: Ensure that all services are executed in a timely and professional manner, aligning with company objectives.
Role Significance

This managerial position is essential for fostering a culture of excellence and safety within the team, ensuring that the services provided meet the highest standards of professionalism and efficiency.