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Retail Team Lead

2 months ago

Whitby North Yorkshire, United Kingdom Cooplands Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Team Lead to join our Cooplands team. As a key member of our bakery team, you will be responsible for leading and motivating a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the bakery floor and ensure a smooth operation when the manager is not present.
  • Lead and engage the team to promote sales, increase profitability, and ensure customer satisfaction.
  • Assist with food preparation, store cleanliness, and serving customers.
  • Develop and implement strategies to improve sales and customer engagement.
  • Collaborate with the management team to achieve business objectives.

Requirements:

  • Previous experience as a team leader or in a similar retail role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of retail operations and customer service principles.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • Competitive hourly rate.
  • 25% staff discount on Cooplands products.
  • 28 days annual leave (including bank holidays) with the opportunity to increase with long service.
  • Pension scheme.
  • Access to a virtual GP and wellbeing service.
  • Life assurance.
  • Progression and career opportunities.
  • Recognition rewards.
  • Discretionary sickness pay.
  • Access to an employee assistance program.
  • Discretionary bonus scheme.

How to Apply:

If you have the skills and experience we are looking for, please submit your application. We look forward to hearing from you.