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Mortgage Case Manager Specialist
2 months ago
Imperium Financial Recruitment is seeking a skilled Mortgage Case Manager to join one of the leading mortgage intermediary firms. The successful candidate will play a crucial role in managing mortgage applications and ensuring a seamless process for clients from initial enquiry through to completion.
Key Responsibilities:- Manage a portfolio of mortgage cases, handling each case from initial client contact through to final approval and completion.
- Review and assess mortgage applications, ensuring all required documentation is complete and accurate.
- Liaise with clients, lenders, and other stakeholders to gather necessary information and address any queries or issues.
- Provide expert advice and support to clients on mortgage products, processes, and requirements.
- Coordinate with underwriting teams to ensure timely processing and approval of mortgage applications.
- Monitor the progress of each case, ensuring deadlines are met and clients are kept informed throughout the process.
- Maintain accurate and up-to-date case records and documentation.
- Ensure compliance with relevant regulations and company policies throughout the mortgage application process.
- Identify opportunities to enhance client service and streamline processes to improve efficiency.
- Stay informed about industry trends, mortgage products, and regulatory changes to provide up-to-date advice to clients.
- Proven experience as a Mortgage Case Manager or in a similar role within the mortgage industry.
- Strong understanding of mortgage products, processes, and regulatory requirements.
- Excellent organizational skills with the ability to manage multiple cases simultaneously.
- Exceptional communication and interpersonal skills, with a focus on delivering excellent client service.
- Proficiency in mortgage processing software and MS Office Suite.
- Relevant qualifications or certifications in mortgage advisory or case management are desirable.
Interested candidates are invited to submit their CV and cover letter to Imperium Financial Recruitment. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview.
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