Customer Service Representative

1 month ago


Chester, Cheshire, United Kingdom Planet Pharma Full time
Customer Service Associate (Greek Speaking)

Job Summary:

We are seeking a highly skilled Customer Service Associate to join our team at Planet Pharma. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring seamless order management.

Main Responsibilities:

  • Interact with customers to receive and process orders in a timely and efficient manner
  • Provide proactive customer support to resolve client inquiries and issues
  • Handle billing and account inquiries with accuracy and attention to detail
  • Utilize SAP to track and process orders, ensuring compliance with Global Distribution Practices (GDP)
  • Monitor and track client communication using the CRM system

Main Requirements:

  • Proven customer service or logistics experience
  • Fluent in Greek language
  • SAP and CRM system experience

About Planet Pharma:

Planet Pharma is a global staffing services provider with a strong presence in the pharmaceutical industry. We offer a unique platform for clients and contractors to connect, with a focus on compliance and excellence in service delivery.

Why Join Us:

At Planet Pharma, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a competitive compensation package.



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