Branch Manager

7 days ago


ShorehambySea, West Sussex, United Kingdom Mr Clutch Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as an Autocentre Manager at Mr Clutch, a leading national Autocentre network. As a key member of our team, you will be responsible for leading and motivating your team to achieve and exceed realistic targets, ensuring customer satisfaction and driving business growth.

Key Responsibilities:

  • Promote and maintain the company image, acting as a brand ambassador.
  • Deliver outstanding customer service, ensuring customer satisfaction and loyalty.
  • Maximise volume to ensure profit and financial targets are met, driving business growth and profitability.
  • Coordinate and control the work of Autocentre staff, offering assistance and support as required.
  • Ensure the security of stock and monies, being accountable for any losses.
  • Maintain company house-keeping standards, ensuring a clean and safe working environment.

Requirements:

  • Hands-on experience and qualifications in the motor industry.
  • Excellent customer service skills, with a desire to succeed and drive business growth.
  • Ability to develop and drive a successful team, leading by example and promoting a positive work culture.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

What We Offer:

  • Negotiable salary, dependent on experience and qualifications.
  • Competitive bonus structure, with opportunities to earn up to £25,000 per year.
  • Excellent training and development opportunities, including training at our IMI-approved Training Academies.
  • Career development opportunities, with a clear path for progression and advancement.
  • Uniform and company discount, as well as a NOW: Pension Scheme.

About Us:

Mr Clutch is a national Autocentre network, recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK. We are committed to delivering exceptional customer service and driving business growth, and we are seeking a highly skilled and experienced professional to join our team as an Autocentre Manager.


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