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Lead and Develop a High-Performing Outbound Team
2 months ago
Are you passionate about leading teams to success in a fast-paced environment? Do you thrive on driving performance and fostering a culture of excellence?
If so, we have an exciting opportunity for you As a Renewals and Retention Outbound Team Manager at RAC, you'll play a pivotal role in ensuring our valued members have a seamless and positive experience when renewing their memberships.
Your Responsibilities:- Lead and motivate a dynamic team of specialists handling outbound communications.
- Implement strategies to enhance member retention and drive exceptional customer service.
- Develop and coach your team to consistently meet and exceed individual and collective targets.
- Create a supportive and engaging work environment that fosters growth and collaboration.
- Analyze performance data and implement improvements to optimize team efficiency and effectiveness.
At RAC, we believe in rewarding our employees for their hard work and dedication. In addition to a competitive salary of £34,234 per annum for a 35-hour working week, you'll also enjoy:
- A generous bonus scheme with the potential to earn up to 25% OTE monthly.
- Comprehensive training and development opportunities to enhance your skills and advance your career.
- A collaborative and supportive work environment where you can make a real difference.
RAC is a leading provider of roadside assistance, insurance, and other motoring services. We are committed to providing our customers with exceptional service and support, and we strive to create a positive and rewarding work environment for our employees.
