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Carhartt WIP Store London Assistant Store Manager
2 months ago
As a key member of the Carhartt WIP Store London team, you will play a vital role in driving sales and delivering exceptional customer service. Our company, Work In Progress Textilhandels GmbH, is a family-owned business group that has been a leading distributor of Carhartt workwear in Europe since the early 1990s.
Your Key Responsibilities:- Support the Store Manager in overseeing daily store operations and ensuring seamless customer experiences.
- Assume leadership responsibilities in the Store Manager's absence, maintaining high standards of customer service and store appearance.
- Implement company procedures and directives, fostering a culture of excellence and teamwork.
- Collaborate with the store team to achieve sales targets, providing guidance and support to ensure success.
- Develop and maintain product knowledge to deliver exceptional customer service, addressing customer inquiries and concerns.
- Mentor and provide constructive feedback to sales staff to drive sales growth and meet performance goals.
- Contribute to the recruitment, training, and development of staff, ensuring a skilled and motivated team.
- Maintain a pristine store environment and adhere to company visual merchandising standards, showcasing our brand's unique style and aesthetic.
- You possess strong leadership and motivational skills, inspiring a high-performing team.
- You excel in communication and interpersonal skills, building strong relationships with colleagues and customers alike.
