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Field Service Engineer

2 months ago

Oxford, Oxfordshire, United Kingdom Xerox Corporation Full time
Job Summary

Xerox Corporation is seeking a highly skilled Field Service Engineer to join our Technical Services division. As a Field Service Engineer, you will be responsible for providing exceptional customer service and technical support to our clients in the greater Oxford region.

Key Responsibilities
  • Provide top-notch service to our clients, ensuring their devices are working correctly and that they receive the highest level of support.
  • Use electro-mechanical skills to repair devices, with training provided by certified instructors and online resources.
Requirements
  • Electro-mechanical experience, including the ability to troubleshoot electrical circuits and read electrical schematics.
  • Valid driver's license and appropriate insurance coverage.
  • Ability to lift 50 pounds, walk, stand, squat, bend, and drive for over 50% of the workday.
What We Offer
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.
  • Full medical, dental, vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
  • Paid time off, plus holidays and personal days.
Success in the First 60 Days
  • Navigate through our new hire training and complete technical training courses.
  • Develop a comprehensive understanding of our company and customer service culture.
  • Gain a thorough knowledge base of the equipment and inventory needs to support your territory.
  • Actively and correctly complete service calls independently.