Field Service Engineer

4 weeks ago


Oxford, Oxfordshire, United Kingdom Orion Electrotech Rail Full time
Job Title: Field Service Technician

Orion Electrotech Rail is seeking a skilled Field Service Technician to join our team in the North of the M25 region. As a key member of our team, you will be responsible for providing field service support for bus transmission systems, diagnosing and fixing problems at customer locations, and replacing large parts or systems when needed.

Key Responsibilities:
  • Provide field service support for bus transmission systems
  • Diagnose and fix problems at customer locations and other sites
  • Replace large parts or systems when needed
  • Help introduce new products to the market
  • Work with the sales team to promote product performance and share service opportunities
  • Offer technical support and advice to sales staff
  • Build and keep good relationships with customers
  • Report safety issues to Health & Safety managers
  • Work with customers to minimize vehicle downtime
  • Follow health, safety, and environmental guidelines
  • Complete jobs at company workshops when required
  • Finish paperwork and engineering reports on time
  • Manage work expenses and keep track of stock levels
  • Maintain company vehicles according to policies
  • Perform stock checks and share product knowledge with colleagues
  • Be ready to work flexible hours, including extra or unsociable hours when needed
  • Report any quality issues during work assignments
  • Stay up to date with assigned training programs
  • Always represent the company in a positive and professional manner
Requirements:
  • Completed engineering apprenticeship as minimum, level 5 qualification (or higher)/HND/HNC, DipHE
  • Background in field services and engineering
  • Experience with electric vehicles
  • Excellent diagnostic capabilities
  • Good IT skills
  • Full UK driving licence
Benefits:
  • 20 days holiday
  • Pensions
  • Life Assurance
  • Salary/Bonus Sacrifice
  • Private Health Care
  • Dental Health Care

If you are a motivated and skilled individual with a passion for field service and engineering, we encourage you to apply for this exciting opportunity. Please submit your CV and we will review your application.



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