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Client Support Specialist
2 months ago
Client Support Specialist at TravelPerk
Join a rapidly expanding SaaS platform that is transforming the business travel industry by providing a comprehensive solution for booking, managing, and analyzing corporate travel. TravelPerk has quickly established itself as the preferred choice for renowned brands.
If you are dedicated to improving the experience of business travelers and excel in a fast-paced, collaborative setting, we invite you to become a part of our Customer Care team.
Key Responsibilities:
- Provide exceptional service to clients via phone, live chat, and email
- Assist clients with their international business travel needs
- Innovate to deliver solutions that exceed client expectations
- Stay informed about new features and product developments at TravelPerk
Qualifications:
- Proficient in English, both written and verbal
- Self-driven with a focus on personal growth
- Technologically savvy and capable of multitasking
- Customer-centric mindset with strong problem-solving abilities
Perks:
- Attractive salary and equity options
- Ample vacation days and health benefits
- Flexibility to enhance your retirement plan
- Memorable company events and mental wellness support
- Significant career advancement opportunities and community engagement initiatives
Work Environment:
- Office-based role
- Rotational working hours between 8am - 7pm
- Weekly commitment of 37.5 hours
- One weekend shift required every seven weeks
Company Ethos:
At TravelPerk, we emphasize the importance of in-person collaboration and connection, valuing face-to-face interactions to boost productivity and creativity. We embrace diversity and are committed to being an equal opportunity employer. If you are passionate about travel and wish to contribute to a global organization that values talent and potential, TravelPerk is the ideal environment for you.
