Customer Service Representative
3 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information on tax-related matters.
- Assist customers with tax payments and calculations.
- Collaborate with colleagues to ensure seamless customer service delivery.
We offer a flexible working environment, with the opportunity to work from home two days a week. Our working hours are Monday to Saturday, with a maximum of one late shift per week and six Saturdays per year.
Requirements- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic math skills and attention to detail.
- Ability to work independently and as part of a team.
We offer a competitive salary, comprehensive training, and opportunities for career development. As a valued member of our team, you will have access to a range of benefits, including flexible working arrangements, a pension scheme, and a range of employee discounts.
About HMRCHMRC is a leading government department, responsible for collecting taxes and providing financial support to individuals and businesses. We are committed to delivering exceptional customer service and making a positive impact on people's lives.
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