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Sales Support Coordinator

2 months ago


Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time
Job Summary

We are seeking a highly motivated and experienced Sales Support Administrator to join our team at PSM Recruitment Limited. As a Sales Support Administrator, you will play a crucial role in supporting our administrators, ensuring smooth operations, and providing exceptional customer service to our clients.

Key Responsibilities
  • Manage daily diaries and prioritize tasks to meet deadlines
  • Process mid-term changes to policies and ensure accurate documentation
  • Handle incoming and outgoing calls, providing excellent customer service
  • Process insurer and customer documentation, including renewals and finance
  • Deal with customers face-to-face, providing a professional and courteous service
  • Maintain accurate office filing systems and process post renewals
  • Complete industry training and assist with training new staff members
  • Organize and prioritize workloads to ensure efficient operations
Requirements
  • At least 1 year of experience in the insurance industry within the last 12 months
  • A hard-working attitude with a strong initiative to learn and adapt
  • The ability to work well under pressure and maintain a professional demeanor
  • Conscientious and confident, with excellent communication skills
Working Arrangements

This is a full-time, permanent position with a salary dependent on experience. The working hours are 9.00am - 5.30pm, Monday to Friday, with every other Saturday from 9.00am - 1.00pm.