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Insurance Service Advisor

2 months ago

Liverpool, Liverpool, United Kingdom CKB Recruitment Full time
Customer Service Advisor Insurance Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor Insurance. As a key member of our customer service team, you will be responsible for handling inbound customer enquiries and providing excellent service to our clients.

The ideal candidate will have a strong background in customer service, with experience in handling insurance-related queries and providing solutions to customers. You will be confident in your ability to communicate effectively with clients, both over the phone and via email, and will be able to work in a fast-paced environment.

We offer a competitive salary of £22-23k, plus bonus, and 20 days holiday to start. Working hours are Monday to Friday 9am-5pm. If you are a motivated and customer-focused individual who is looking for a new challenge, please contact Kieran at CKB Recruitment to discuss this opportunity further.

Key Responsibilities:

  • Handle inbound customer enquiries and provide excellent service to clients
  • Communicate effectively with clients over the phone and via email
  • Work in a fast-paced environment and meet service targets
  • Provide solutions to customers and resolve queries in a timely manner

Requirements:

  • Strong background in customer service
  • Experience in handling insurance-related queries
  • Confident communication skills
  • Ability to work in a fast-paced environment