Operational Leader for Bars

1 month ago

Bognor Regis, West Sussex, United Kingdom Butlin's Full time
About the Role

We are seeking an experienced Shift Manager to join our Bars & Shops team at Butlin's. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional service to our guests.

You will work closely with the Venue Manager to ensure that all tasks and objectives are being carried out by the team, and that the team is in the right place at the right time to manage fluctuating guest demand while maintaining high operational standards and guest experience.

Key Responsibilities
  • Lead and motivate your team to deliver exceptional service to our guests
  • Work closely with the Venue Manager to ensure daily operational plans are fulfilled
  • Ensure that all tasks and objectives are being carried out by the team
  • Manage fluctuating guest demand while maintaining high operational standards and guest experience
  • Support and coach the team to deliver a great experience and drive key targets such as add-on sales or promotions
About You

We are looking for an experienced leader from within an F&B or Retail environment who can support the team to deliver fantastic service. You should have previous experience in leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important.

You should be confident to direct and respond in any situation while delivering consistent brand standards. The ability to lead, motivate, and engage your team, even at periods of high demand, is essential. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

What We Offer

At Butlin's, we offer a fun and exciting work environment where you can make a real difference to our guests' experiences. We are committed to providing our team members with the training and support they need to succeed in their roles. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you.

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