Front of House Team Member
5 days ago
We're seeking a skilled Front of House Team Member to deliver exceptional customer service at our Cockermouth Brewers Fayre restaurant. As a key member of our team, you'll be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Provide outstanding customer service, responding to guest queries and resolving any issues promptly and professionally.
- Work collaboratively with the team to maintain a clean and organized restaurant environment, adhering to health and safety standards.
- Upsell and promote our menu items, drinks, and services to increase sales and revenue.
- Manage cash and card transactions accurately, handling customer payments and operating the point-of-sale system efficiently.
- Participate in ongoing training and development to enhance your skills and knowledge, ensuring you're up-to-date with company policies and procedures.
What We Offer:
- A competitive hourly rate, with opportunities for career progression and professional growth.
- A comprehensive training program, equipping you with the skills and confidence to excel in your role.
- A Whitbread Benefits card, offering exclusive discounts on food, accommodation, and other perks.
- A supportive and inclusive work environment, valuing diversity and promoting a culture of respect and teamwork.
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating opportunities for our team members to thrive. We're passionate about providing a warm welcome and making every guest feel valued and appreciated.
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