Quality Assurance Business Partner

2 months ago


Watford, Hertfordshire, United Kingdom Helping Hands Full time

About Helping Hands

Helping Hands is a leading home care provider, committed to supporting adults of all ages to maintain their independence and stay in the place they know and love.

Main Responsibilities

The Quality Assurance Business Partner will play a key role in ensuring the success of our central region by maintaining accurate files and ensuring we meet the standards set by the Care Quality Commission (CQC).

Key Accountabilities

  • Provide expert guidance and direction to Area Care Managers in relation to quality and compliance.
  • Identify areas of opportunity to improve the quality and compliance of the region and branches.
  • Drive the Quality Agenda set by the Head of Quality across the region/area.
  • Support Area Care Managers in the completion of internal quality assurance audits that improve the quality and compliance of every branch.
  • Initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance.
  • Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards.

About You

To be successful in this role, you'll need to have previous experience of working in a quality or compliance role within the care sector. You'll also need to be self-motivated and passionate about person-centred care.

Benefits

  • Career progression opportunities.
  • Car allowance of £400 per month.
  • 23 days annual leave, rising to 25 after 2 years of service.
  • Blue Light Card offering discounts from businesses and services.
  • Refer a friend scheme.


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    {"title": "Quality Assurance Business Partner", "content": "Role OverviewHelping Hands is seeking a Quality Assurance Business Partner to join our team. As a key member of the quality assurance team, you will act as a point of contact for the wider business and play a crucial role in ensuring the success of our central region.Main ResponsibilitiesProvide...


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    {"title": "Quality Assurance Business Partner", "content": "Role OverviewHelping Hands is seeking a Quality Assurance Business Partner to join our team. As a key member of the quality assurance team, you will act as a point of contact for the wider business and play a crucial role in ensuring the success of our central region.Main ResponsibilitiesProvide...


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