Event Operations Team Member

6 days ago

Fulham, United Kingdom Mercure Earls Court Full time
Job Summary

We are seeking a highly organized and detail-oriented Event Operations Team Member to join our team at Mercure Earls Court. As a key member of our Conference and Banqueting team, you will be responsible for ensuring the smooth execution of events and conferences, providing exceptional customer service, and contributing to the overall success of our hotel.

Key Responsibilities
  • Assist the Conference and Banqueting Operations Manager and Supervisor in the preparation, presentation, and service of banquet food and beverage procedures to ensure the highest quality at all times.
  • Assist and help with the set-up of conferences and events according to function sheets.
  • Provide exceptional customer service, ensuring that all guests receive a warm and welcoming experience.
  • Assist the Conference and Banqueting Operations Manager in liaison with the Food and Beverage department.
  • Attend and contribute to Meetings and Events (M&E) meetings.
  • Assist the Conference and Banqueting Operations Supervisor/Manager in maintaining a record system to include files on all previous functions, banquet reservation books, customer contact files, sales solicitation programs, room utilization, menu files, and promotion files.
  • Assist the Conference and Banqueting Operations Manager in following up on business referrals and potential sales leads.
  • Attend to last-minute arrangements made by clients and ensure that they are implemented.
  • Familiarize yourself with all phases of equipment and materials relating to functions and conferences.
  • Meet with prospective clients to showcase and sell hotel facilities.
  • Ensure that banquet service personnel have properly made all necessary arrangements and preparations with the kitchen, housekeeping, engineering, and other departments regarding function arrangements.
  • Check all accounts and refer discrepancies to the Conference and Banqueting Operations Supervisor.
  • Familiarize yourself with all government laws pertaining to banquets, exhibitions, and outside catering to assist any prospect or booked clients and ensure that clients adhere strictly to these regulations.
What We Offer
  • Employee benefit card offering discounted rates at Accor worldwide.
  • Free and delicious meal breaks on duty.
  • Complimentary stays in the UK and Northern Ireland.
  • Friends and Family discounts.
  • 50% food discounts in our restaurants.
  • Pension Scheme.
  • Health Insurance.
  • Eye Test Vouchers.
  • Cycle-to-work scheme.
  • Staff Uniforms Provided.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

  • Customer Team Member

    3 months ago

    Fulham, United Kingdom Coop Full time

    **Customer Team Member** - Location: 227/233 Munster Road, Fulham, SW6 6BT- Pay: £13.15 per hour including London allowance- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.-...

  • Customer Team Member

    3 months ago

    Fulham, United Kingdom Coop Full time

    **Customer Team Member** - Location: 227/233 Munster Road, Fulham, SW6 6BT- Pay: £13.15 per hour including London allowance- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full,...

  • Kitchen Team Member

    3 months ago

    Fulham, United Kingdom Temperance Full time

    **Location: Temperance Fulham** Are you a Kitchen Team Member looking for your next challenge, or a Kitchen Porter who is ready to take the next step? **Do you have** - _A passion for Hospitality _ - _A willingness to learn new skills everyday _ - _A Keen eye for detail _ - _The ability to assist the Head Chef with orders, stock taking, food hygiene, _ -...

  • Kitchen Team Member

    3 months ago

    Fulham, United Kingdom Temperance Full time

    **Location - Temperance** Are you a Kitchen Team Member looking for your next challenge, or a Kitchen Porter who is ready to take the next step? **Do you have** - _A passion for Hospitality _ - _A willingness to learn new skills everyday _ - _A Keen eye for detail _ - _The ability to assist the Head Chef with orders, stock taking, food hygiene, _ - _The...

  • Bar Team Member

    3 months ago

    Fulham, United Kingdom Temperance Full time

    **Location - Temperance** Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and drink_ - _Make...

  • Director of Event Operations

    23 hours ago

    Fulham, Greater London, United Kingdom Formula E Full time

    About UsFormula E is the world's premier electric motorsport championship, accelerating the adoption of electric vehicles and driving sustainable human progress. Our mission is to deliver a unique fusion of high-performance sport and sustainability, using the spectacle of racing to send a powerful message to the world.Job SummaryWe are seeking a highly...

  • Director of Event Operations

    20 hours ago

    Fulham, Greater London, United Kingdom Formula E Full time

    About UsFormula E is the world's premier electric motorsport championship, accelerating the adoption of electric vehicles and driving sustainable human progress. Our mission is to deliver a unique fusion of high-performance sport and sustainability, using the spectacle of racing to send a powerful message to the world.Job SummaryWe are seeking a highly...

  • Event Production Supervisor

    4 weeks ago

    Fulham, Greater London, United Kingdom Audio Visual Recruitment Ltd Full time

    Company Overview:Audio Visual Recruitment Ltd is a leading firm specializing in multimedia production, focusing on delivering exceptional events and installations across various sectors, including entertainment venues, corporate environments, and public exhibitions.Role Overview:We are seeking a skilled Event Production Supervisor with extensive experience...

  • Front of House Team Member

    3 months ago

    Fulham, United Kingdom City Pub Group Full time

    **Are you looking to join an exciting Pub Co that can offer you personal development and career opportunities all over the country?** Look no further than **Aragon House** at City Pub Group. We are looking for great people to join the team as Front of House Team Member. - **Pay starting at £10.50 per hour plus service charge**: - **50% off food, drinks,...

  • Management Team Member

    3 days ago

    Fulham, Greater London, United Kingdom Turtle Bay Restaurants Full time

    About Turtle Bay RestaurantsTurtle Bay Restaurants is a leading provider of Caribbean-inspired dining experiences. Our mission is to deliver exceptional customer service and create a welcoming atmosphere for our guests.Job SummaryWe are seeking an experienced Assistant Manager to join our team at Turtle Bay Restaurants. As an Assistant Manager, you will play...

  • Management Team Member

    3 days ago

    Fulham, Greater London, United Kingdom Turtle Bay Restaurants Full time

    About Turtle Bay RestaurantsTurtle Bay Restaurants is a leading provider of Caribbean-inspired dining experiences. Our mission is to deliver exceptional customer service and create a welcoming atmosphere for our guests.Job SummaryWe are seeking an experienced Assistant Manager to join our team at Turtle Bay Restaurants. As an Assistant Manager, you will play...

  • Clean Team Member

    3 months ago

    Fulham, United Kingdom Nuffield Health Full time

    Clean Team Member **Clean Team Member (Weekend)** **Nuffield Health Fulham FWC | Housekeeping | Permanent | Part time |** **£23,670.40 pro rata, depending on experience** **12 hours per week** As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness &...

  • Clean Team Member

    3 months ago

    Fulham, United Kingdom Nuffield Health Full time

    Clean Team Member **Clean Team Member (Weekend)** **Nuffield Health Fulham FWC | Housekeeping | Permanent | Part time |** **£23,670.40 pro rata, depending on experience** **12 hours per week** As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness &...

  • Kfc Team Member

    3 months ago

    Fulham, United Kingdom EG Group Full time

    **Role**: KFC Team Member **Location**: Fulham, SW6 1NF **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 | £7.05 aged 17 | £6.50 aged 16 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Team Members who can provide outstanding customer service to...

  • Kfc Team Member

    3 months ago

    Fulham, United Kingdom EG Group Full time

    **Role**:KFC Team Member **Location**:Fulham, SW6 1NF **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 above 18 | £7.05 aged 17 | £6.50 aged 16 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Team Members who can provide outstanding customer service to join...

  • Freelance Bar Manager

    2 days ago

    Fulham, Greater London, United Kingdom Flutes Full time

    About FlutesFlutes is a renowned hospitality company that delivers exceptional culinary and event experiences in high-end venues. Our teams are dedicated to providing innovative and engaging service, creating memorable moments for our clients and their guests.Job OverviewWe are seeking a highly skilled and experienced Freelance Bar Manager to join our team....

  • Freelance Bar Manager

    2 days ago

    Fulham, Greater London, United Kingdom Flutes Full time

    About FlutesFlutes is a renowned hospitality company that delivers exceptional culinary and event experiences in high-end venues. Our teams are dedicated to providing innovative and engaging service, creating memorable moments for our clients and their guests.Job OverviewWe are seeking a highly skilled and experienced Freelance Bar Manager to join our team....

  • Reception Team Member

    3 months ago

    Fulham, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge London Fulham as a Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment -...

  • Retail Team Member Fulham

    3 months ago

    Fulham, United Kingdom Cook Trading Limited Full time

    Retail Team Member 24 Hours per week to include weekends and evenings. Due to some lone working will need to be over 18. There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host...

  • Retail Team Member Fulham

    3 months ago

    Fulham, United Kingdom Cook Trading Limited Full time

    Retail Team Member 24 Hours per week, must be over 18 due to lone working. There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home. If...