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Debrief Operative

2 months ago

Cardiff, Cardiff, United Kingdom DPD Group UK Full time
{"Job Title": "Debrief Operative", "Job Description": "Key Responsibilities

As a Debrief Operative, you will be responsible for ensuring that our drivers are properly debriefed after each delivery, ensuring that all processes are followed correctly and that any issues are reported and addressed promptly.

Additionally, you will be assisting customers with their enquiries, answering telephone calls, and providing excellent customer service.

You will also be responsible for assisting drivers with locating addresses and providing delivery instructions, as well as ensuring that contractor paperwork is completed accurately and on time.

Furthermore, you will be responsible for implementing the Health and Safety Policy, ensuring a safe working environment at all times, and implementing the Security Policy, ensuring a secure passage of goods for our customers.

Other duties may include reporting and logging damaged hand held devices, known as Saturns, and carrying out basic administrative tasks.

Qualifications

We are looking for individuals who possess the following qualities:

  • Passion and self-determination
  • An eye for detail
  • Organizational skills
  • Ability to work under pressure
  • Flexibility and adaptability

We offer full training, uniform, and PPE to ensure that you have the necessary tools to excel in this role.

About Our Benefits

We recognize the importance of our employees and strive to provide a comprehensive benefits package that includes:

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Health Kiosks visiting every location
  • Vitality at Work
  • Free On Site Parking
  • Discounted shopping from 100's of retailers
  • Milestone Days off to celebrate with your family and friends
  • Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job

We are committed to recognizing and developing talent, and offer a range of development and promotion opportunities for our employees.

", "lang_code": "en-US"}