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Commercial Credit Specialist
2 months ago
At Allica Bank Limited, we are seeking a highly skilled and experienced Commercial Credit Specialist to join our Risk department. This is an exciting opportunity to work with our lending products, Commercial Mortgages and Asset Finance, and support our customers who may be experiencing financial difficulties.
Key Responsibilities- Manage Accounts in Arrears: Day-to-day management of accounts in arrears or showing signs of deteriorating credit quality, using appropriate strategies to bring accounts up to date.
- Develop Recovery Strategies: Where necessary, terminating finance agreements on Asset Finance exposures and working with the Asset Manager to recover and sell assets to maximize sale proceeds.
- Liaise with Third Parties: Liaising with Insolvency Practitioners and Debt Collection Agents to assist in the recovery of debt.
- Provide Customer Support: Talking to customers who are experiencing financial difficulty, providing solutions and forbearance, and understanding our regulatory obligations to ensure these are fulfilled.
- Previous Experience: Previous experience in a Collections department, ideally working with Commercial Mortgages and/or Asset Finance products, relating to SMEs.
- Knowledge and Skills: Clear knowledge of the current regulatory environment, including Treating Customers Fairly principles and dealing with vulnerable customers.
- Communication Skills: Comfortable speaking on the phone to customers and able to communicate effectively through different methods.
At Allica Bank Limited, we are dedicated to empowering small and medium-sized businesses to succeed. Our unique combination of modern tools, local relationships, and tailored expertise delivers expert banking for business Britain. We offer a range of benefits to our employees, including full onboarding support, continued development opportunities, and a discretionary bonus scheme.
