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Client Solutions Consultant
3 months ago
Role Overview
As a pivotal member of our sales team, you will be responsible for driving and surpassing sales objectives across a designated customer base within the region.
Key Responsibilities
- Manage and exceed all sales targets, focusing on Share of Voice (SOV) Gross Margin and overall revenue.
- Develop tailored solutions that not only meet but exceed client expectations, ensuring a profitable return on investment for BT.
- Maintain a comprehensive understanding of both established and emerging technologies to effectively influence clients and internal stakeholders.
- Enhance customer satisfaction and loyalty through proactive engagement and collaboration with broader teams.
- Create a robust sales pipeline that is three times the size of the SOV target to ensure adequate coverage.
- Collaborate with Account Managers to formulate and execute strategic sales plans aimed at retaining and expanding BT's business.
- Maintain an accurate sales forecast and a well-qualified pipeline.
- Build and nurture relationships with peers and executives across virtual teams and the wider BT and EE organizations.
- Work closely with finance and pricing teams to understand the profit and loss implications of customer solutions, ensuring optimal margins and competitive pricing.
Required Skills and Experience
- Strong analytical capabilities, including forecasting, pipeline management, and a deep understanding of customer purchasing processes.
- Proven stakeholder management skills, with the ability to engage at senior levels to strategically position BT's offerings.
- Exceptional financial and commercial insight.
- Resilience and determination to meet challenging sales targets.
- Ability to plan, forecast, and report effectively against sales objectives.
- Capacity to work independently while contributing to a team environment.
- Willingness to travel and work from various locations as required.
Experience Expectations
- Demonstrated success in achieving sales targets within a similar role.
- Experience in managing change and prioritizing multiple demands effectively.
- Strong communication, presentation, and interpersonal skills, with a knack for influencing and negotiating.
- Familiarity with recognized sales methodologies.
- Knowledge of the relevant specialist sales portfolio.
At BT Group, we pride ourselves on our rich heritage and commitment to diversity and inclusion. Join us to make a meaningful impact in the world of business connectivity.