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Sales Team Lead
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Team Lead to join our team at WHSmith. As a Sales Team Lead, you will be responsible for providing exceptional customer service and leading a team of sales assistants to deliver outstanding store standards.
Key Responsibilities
- Deliver exceptional customer service to all customers, ensuring a positive and engaging experience.
- Lead and motivate a team of sales assistants to achieve sales targets and deliver high standards of customer service.
- Carry out stock replenishment and maintain a tidy and inviting store environment.
- Meet high standards of display and visual merchandising to help customers find what they're looking for easily.
- Support colleagues and contribute to a positive and inclusive team culture.
What We're Looking For
- A passion for delivering exceptional customer service and leading a team to achieve sales targets.
- Confident communication skills and the ability to motivate and lead a team.
- Motivation to achieve high standards and deliver outstanding results.
- Adaptability to meet company requirements and goals.
What We Offer
We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide a range of benefits, including an Employee Assistance Programme to support your wellbeing.
About Us
WHSmith is a leading retailer with a rich heritage and a commitment to delivering outstanding customer service. We are proud to be an inclusive employer and welcome applications from candidates who share our values.