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Trainee Mortgage and Protection Specialist

2 months ago


Bournemouth, Bournemouth, United Kingdom Palmer Snell Full time
About the Role

We are seeking a highly motivated and skilled Trainee Mortgage and Protection Advisor to join our team at Palmer Snell Estate Agency in Westbourne. As a Trainee Mortgage and Protection Advisor, you will play a crucial role in providing exceptional customer service and support to our clients throughout the mortgage process.

Key Responsibilities
  • Building Relationships: Develop strong relationships with our Estate Agency teams to provide training and support, ensuring seamless communication and collaboration.
  • Business Development: Attract new customers and business, while driving professional growth and achieving results in a fast-paced, target-driven environment.
  • Mortgage Services: Provide expert advice on a range of products and services to meet customer needs, guiding them through the entire mortgage process.
  • Team Collaboration: Participate in regular branch meetings to discuss best practices, share knowledge, and build lasting relationships with colleagues.
Requirements
  • CeMap Qualification: Hold a CeMap or industry equivalent qualification, demonstrating your expertise in mortgage and protection services.
  • Business Acumen: Proven ability to generate new business in a target-driven environment, with a strong understanding of sales and marketing principles.
  • Customer Focus: Deliver outstanding customer care and customer service experience, ensuring high levels of satisfaction and loyalty.
  • Technical Skills: Possess excellent verbal and written communication skills, with proficiency in MS Office, internet, and email systems.
  • Personal Qualities: Demonstrate resilience, positivity, organization, numeracy, and attention to detail, with a Full UK driving license and access to your own vehicle.
About Us

Palmer Snell Estate Agency is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. With a network of over 1,250 branches, we offer a range of services, including residential sales and lettings, new homes, mortgage services, surveying, conveyancing, and more.

We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.