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HR Administrative Assistant

2 months ago


Bracknell, Bracknell Forest, United Kingdom Chancellors Full time
HR Administrator Role at Chancellors

This is an exciting opportunity to contribute to the success of our Head Office in Bracknell as a HR Administrator.

We are seeking a highly organized and enthusiastic individual with a good knowledge of administration and exceptional customer service skills.

Key Responsibilities:

  1. Ensure the maintenance of complete personnel file records for all matters relating to employment and wellbeing, including Health and Safety.
  2. Document employee role & remuneration changes and maintain accurate system records relating to pay, conditions, place of work, reports, etc.
  3. Support the delivery of processes concerning the complete employee lifecycle, including flexible working requests, 1-1 review meetings, maternity/paternity, annual leave, etc.
  4. Monitor and maintain records relating to staff progression through induction programs and long-term staff development and training plans.
  5. Monitor and maintain records relating to probationary reviews and ongoing performance management processes and assist the relevant directors with appropriate documentation and follow-up arrangements.
  6. Monitor, maintain and support management to appropriately act on records relating to employee attendance, sickness and conduct.
  7. Draft standard and bespoke letters relating to employment issues.
  8. Support the Directors when they undertake any formal performance, capability, disciplinary, grievance or appeal meetings.
  9. Attend formal and informal meetings and produce accurate notes records of these meetings.
  10. Answer, after taking advice where appropriate, employment queries from staff.
  11. Maintain staff guides and company documents in accordance with external advisors recommendations and current legislation relating to company contract policy and HR regulations.
  12. Maintain and develop documentation, marketing guides and knowledge resource information relating to the training and personal development of employees.
  13. Manage and develop company schemes and initiatives that relate to employee benefits and working arrangements, e.g., staff incentive schemes.

Requirements:

  1. Develop strong internal and external relationships to ensure effective and efficient results when dealing with matters that require actions from advisors or internal colleagues.
  2. Take contemporaneous notes to a high standard.
  3. Be diplomatic and discreet – trusted to deal with highly confidential issues.
  4. Have excellent administrative skills with a high degree of written accuracy, grammar and attention to detail.
  5. Be highly flexible and adaptable with a pro-active can-do attitude; willing to support operational directors with any operational need.
  6. Be articulate with excellent communication skills, able to deal with difficult and complex situations sensitively yet firmly.
  7. Have the ability to multi-task and prioritize ensuring that the Managing Director and other team members' expectations are always met.
  8. Have good PC skills across all Office packages.
  9. Anticipate needs, pre-empt problems and notify the appropriate Director in order to swiftly resolve issues.
  10. Be proactive in task list management to ensure that projects progress smoothly and efficiently.