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Culinary Service Associate

3 months ago

London, Greater London, United Kingdom The National Trust Full time

Culinary Service Associate - Newquay

Overview

The National Trust is celebrated for its exceptional culinary offerings and hospitality. Operating numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we are eager to welcome a Culinary Service Associate. In this position, you will play a vital role in enhancing the visitor experience, ensuring that guests have a memorable outing. Please consider your transportation options to reach the workplace before applying.

Perks: We are committed to supporting your well-being, whether it's through saving for the future, enjoying discounts on everyday purchases, or promoting a healthy work-life balance. Review our benefits package below to see what we provide.
Working Hours: This is an hourly paid, fixed-term role. While we strive to maintain a consistent schedule, flexibility may be required to accommodate business needs. Weekend and Bank Holiday shifts are included, but there are no evening or split shifts.
Compensation: £11.50 per hour.
Contract Duration: Fixed Term Contract.
Interview Process: Details to be confirmed.

Role Responsibilities

As a Culinary Service Associate, your primary focus will be front-of-house interactions, engaging directly with customers. You will warmly welcome and assist all visitors to the café. With a passion for customer service, a positive attitude, and a commitment to excellence, you will ensure that every guest enjoys their experience. This is a dynamic environment that requires teamwork and adaptability.

Your responsibilities will include:

  • Understanding customer needs and making appropriate recommendations.
  • Maintaining high standards of food and beverage preparation and presentation.
  • Ensuring all displays and signage are accurate and visually appealing.
  • Assisting the kitchen team with food preparation as needed.

We will provide comprehensive training tailored to the role, including allergen awareness and food safety protocols, along with ongoing support and professional development opportunities.

Candidate Profile

No prior experience is necessary, but we welcome applicants who are:
  • Team-oriented or capable of working independently.
  • People-focused, dedicated to delivering outstanding service.
  • Enthusiastic and eager to learn.

Benefits Overview

The National Trust embodies the principle of 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where all individuals feel valued and represented. Our workforce should reflect the diversity of the communities we serve. We celebrate differences and strive to create welcoming teams for everyone.


• Comprehensive pension scheme of up to 10% of basic salary


• Complimentary access to National Trust sites for you, a guest, and your children (under 18)


• Rental deposit loan program


• Season ticket loan options


• Electric vehicle leasing program


• Employee discounts on gym memberships, shopping, and entertainment


• Generous holiday allowance up to 32 days based on service length, with a holiday purchase scheme available


• Flexible working arrangements when feasible


• Employee assistance program


• Free parking at most National Trust locations

Explore more about the benefits we offer to support your journey.