Sales Advisor
1 week ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Winemark. As a Sales Advisor, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Maintain a high level of product knowledge, including wine and spirits, to effectively communicate with customers and make recommendations.
- Assist with sales, stock control, and housekeeping duties to ensure a clean and organized store environment.
- Work collaboratively with the Store Manager to achieve sales targets and improve customer satisfaction.
- Develop and maintain strong relationships with customers, identifying opportunities to upsell and promote products.
Requirements
- Maths and English GCSE Grade C or above or equivalent.
- Three months previous experience in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A positive and enthusiastic attitude, with a strong commitment to customer service.
Desirable Qualifications and Skills
- WSET Foundation Certificate.
- Previous experience of cash handling and stock control.
- Interest and/or knowledge of wine and spirits.
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