IT Support Specialist

1 month ago


Telford, Telford and Wrekin, United Kingdom TOUCHSCREEN TALENT LIMITED Full time
IT Support Role

We are seeking a skilled IT Support Specialist to join our team at Touchscreen Talent Limited. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Investigate and resolve IT support issues in a timely and efficient manner.
  • Work closely with users and other staff to identify and resolve technical issues.
  • Collaborate with third-party suppliers to resolve complex technical issues.
  • Develop and maintain technical documentation for IT systems.
  • Assist with the installation and upgrade of hardware and software.
Requirements:
  • Strong knowledge of Microsoft operating systems, including Windows 10/11 and Microsoft Server 2022.
  • Experience with networking, including LAN, WAN, and Wi-Fi.
  • Proficiency in MS O365, AD, MS Teams, Sharepoint, and Outlook.
  • Excellent communication and interpersonal skills.
  • Ability to create technical documentation and communicate complex technical information to non-technical staff.
What We Offer:

As a valued member of our team, you will have the opportunity to work with a growing business and contribute to the development of our IT systems. We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.

If you are a motivated and experienced IT professional looking for a new challenge, please apply now to join our team at Touchscreen Talent Limited.



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