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Senior Aesthetic Therapist
2 months ago
We are seeking a highly skilled and experienced Senior Aesthetic Therapist to join our team at ZENITH COSMETIC CLINICS LIMITED. As a Senior Aesthetic Therapist, you will be responsible for providing exceptional patient care and delivering high-quality clinical therapy treatments.
Main Responsibilities:- Provide patients with clinical therapy treatments, largely laser treatments, in a professional and consultative manner.
- Assist the Senior Management Team in ensuring an increase in business within the therapy department for treatment and retail sales.
- Lead other therapists to deliver on treatment protocols and targets.
- Ensure up-to-date treatment and product knowledge.
- Advance preparation for clinic lists.
- Achieve targets set in KPI framework.
- Provide flexibility to cover sickness, absence, and additional requirements of the business.
- Well-presented, professional in conduct.
- Maintain confidentiality and professionalism at all times.
- Manage and achieve sales targets for you and other therapists in line with the needs of the business.
- Assist in the recruitment of therapists, ensuring their induction and ongoing training is up-to-date at all times.
- Motivate therapists to cross-sell, upsell, and retain patients.
- Maximise productivity and minimise wastage of time and resources.
- Understand and implement CQC standards.
- Conduct audits and risk assessments according to the needs of the business.
- Understand and implement Health and Safety aspects related to your job to ensure a safe, clean environment for patients.
- Up-to-date information on the clinical system at all times.
- Follow up patients for further bookings and those who may be unhappy with treatment.
- Provide an exceptional level of patient experience.
- Minimise complaints and assist the Clinical Services Manager in handling them.
- Work with the marketing department to generate content for social media as per target.
- Assist the Marketing Executive in putting offers/packages/newsletters.
- Generate testimonials and case studies as per target.
- Assist and partake in open events.
We offer a competitive salary, company pension, additional holidays, birthday off, employee discount, company events, training, and progression opportunities. Supplemental pay types include a bonus scheme and commission pay. Work location is in-person, and we offer a flexible schedule with opportunities for part-time and full-time work.
