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IT Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £30,000

**Job Title:** IT Support Technician

**Location:** Edinburgh

**Salary:** Up to £30,000

**The Opportunity:**

We are seeking an experienced 2nd Line Support Technician to join our team in Edinburgh. This full-time, permanent role is suited for individuals with at least 2.5 years of IT support experience, particularly in an MSP environment.

**Key Responsibilities:**

• Provide exceptional support to end-users with their technical issues

• Maintain infrastructure security and ensure a first-class service

• Troubleshoot and resolve technical problems in a timely and efficient manner

**Requirements:**

• Strong expertise in Microsoft tech stack

• Proven troubleshooting abilities and network troubleshooting skills

• Organized and focused on detail, with a proactive approach to interactions

**What We Offer:**

• A competitive salary and benefits package

• Opportunities for career growth and professional development

• A dynamic and supportive work environment