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Shop Manager
2 months ago
Bubble CiTea is a renowned bubble tea brand that values high-quality drinks, outstanding customer service, cleanliness, and hygiene. We invest in our employees' career development and promotion, creating a supportive work environment.
Key Responsibilities:- Oversee all aspects of the store, ensuring regulatory policies and daily guidelines are followed.
- Supervise sales performances, maintain store cleanliness, and ensure proper shift assignments for team members.
- Meet quality, customer service, and health and safety standards, protecting employees and customers.
- Recruit, select, orient, and train part-time staff, maintaining store stability and reputation.
- Develop a passionate working environment, helping bubble baristas grow and improve.
- Respond to customer complaints and comments, train team members on making drinks and policies.
- Manage and create content for TikTok.
- Experience in a managerial/supervisor role in the fast-paced food/beverage industry.
- Able to work flexible hours, including evenings, weekends, or holidays.
- Amazing opportunities for career progression.
- A free bubble tea drink on breaks during the shift.
- A staff discount scheme on our lovely bubble tea drinks.
- Great training to ensure a smooth fit into the team.
- Numerous opportunities to grow while being part of Bubble CiTea.
