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Client and Marketing Specialist
2 months ago
About Nurtur Ltd.
Nurtur Ltd. is a diverse group of SaaS software brands focused on generating revenue, demonstrating return on investment, utilizing data to make informed decisions, and leading the industry in insights and best practices.
Our Vision
We aim to nurture, capitalize, and deliver return on investment for all users of our world-class, data-driven ecosystem.
The Opportunity
As a Client and Marketing Specialist, you will work within the Communications Managed department to deliver marketing packages to our clients efficiently and in a timely manner, ensuring high-quality content and customer service.
Key Responsibilities
- Work with our UK-based copywriting team to produce relevant, targeted, and results-driven copy.
- Communicate with our production teams to ensure creative, engaging, and on-brand marketing campaigns.
- Ensure each marketing campaign is thoroughly proofed for accuracy, grammar, and spelling.
- Deliver marketing campaigns to customers and respond to feedback and amends promptly.
- Distribute marketing campaigns on behalf of customers and review their success.
- Respond to ad-hoc requests from customers and use your creative mindset to build high-quality bespoke marketing campaigns.
- Use our CRM system to log interactions with customers and find information about them.
- Proactively manage relationships with customers, ensuring they remain happy with the service and flagging potential issues with your team leader.
- Support other areas within the business to provide the best possible customer experience.
- Undertake ad-hoc tasks as required by the company.
Requirements
- Creative mindset to produce high-quality content.
- Knowledge of content creation and design.
- Proficient in Microsoft Office packages.
- Experience using Canva and Adobe Creative Suite is desirable.
What We Offer
- 25 days holiday plus 8 bank holidays.
- Perk box.
- Health Shield cash plan to recoup the cost of services such as dentistry and opticians.
- Death in Service Cover.
- Company Sick Pay.
- Bike to Work scheme.
