Senior Ticketing Manager

2 weeks ago


London, Greater London, United Kingdom Arsenal Full time
About the Role

We are seeking a highly motivated and experienced Senior Manager to lead our ticketing operations and drive revenue growth. As a key member of our team, you will be responsible for ensuring our ticketing experience is best-in-class for our supporters.

Key Responsibilities
  • Lead a dedicated team responsible for ticketing operations, including planning and delivery of ticketing tasks for all Women's and Men's First Team fixtures.
  • Partner with senior colleagues to develop and execute ticketing strategies that align with our commercial objectives.
  • Oversee ticketing workstreams, including ticket allocation and sales processes, to maximize revenue and inventory utilization.
  • Manage critical projects, liaising with internal and external stakeholders to deliver results within budget and deadlines.
  • Develop and implement process enhancements to improve ticketing efficiency and customer experience.
What We Offer
  • An exciting reward and recognition scheme.
  • Generous holiday allowance and flexible hybrid working model.
  • A competitive health and wellbeing benefits package and leading Employee Assistance Programme.
  • Great discounts with some of our Partners.

We are proud of our club values and offer a supportive and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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