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Academic Services Manager

2 months ago


Hatfield, Hertfordshire, United Kingdom Navitas Full time
Manager of Academic and Student Services

We are seeking a highly skilled and experienced professional to lead our Academic and Student Services team at Hertfordshire International College (HIC) in Hatfield. As a Manager of Academic and Student Services, you will be responsible for managing the enrolment process, leading the maintenance and integrity of student data, and handling administration processes related to leaves of absence, extenuating circumstances, and student withdrawals.

Key Responsibilities:
  • Manage the enrolment process, including semester census checks and student data maintenance.
  • Lead the administration of leaves of absence, extenuating circumstances, and student withdrawals.
  • Develop and maintain operational relationships with the Partner University.
  • Support student welfare aspects, including health and safety, first aid, crisis management, student finance, and accommodation provisions.
  • Manage data integrity, college process and system improvements, and line manage direct reports.
Requirements:
  • Proven experience in the UK Higher Education system.
  • Demonstrated ability to manage people, budgets, and resources effectively.
  • Strong understanding of Home Office Tier 4 regulations and the OFS regulatory framework.
  • Exceptional communication skills and the ability to work with diverse cultural backgrounds.
Benefits:
  • Competitive salary
  • 36 days of annual leave inclusive of 8 Bank Holidays
  • Comprehensive pension scheme
  • Access to a bonus scheme
  • Opportunities for professional development and career advancement

Navitas is a global education provider offering a wide range of services, including university programs, language training, workforce education, and student recruitment. Our University Partnerships Europe division operates higher education colleges that provide quality educational programmes and outstanding student support. We are at a stage of exciting growth with an ambitious five-year strategy, making this a perfect time to join our supportive and innovative team.

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.