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Administrative Assistant

2 months ago

Northampton, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

We are seeking a dedicated and efficient Administrative Assistant to join our client's team at ACS Recruitment Solutions Ltd. The successful candidate will be the first point of contact for all incoming inquiries and will manage a variety of administrative tasks.

Key Responsibilities:

  • Handle a high volume of inquiries from various clients, including domestic and business clients
  • Monitor a busy inbox and respond or forward emails as necessary
  • Oversee various client portals to track and manage client interactions and information
  • Raise jobs from all incoming information streams onto the job management system
  • Ensure all relevant information is captured and inputted accurately into the job management system
  • Meet and greet clients
  • Take detailed messages where applicable and put calls through to the appropriate department

Requirements:

  • Experience in an administrative role, particularly with handling telephone calls and administrative tasks, is highly desirable
  • Strong IT skills, with the ability to quickly learn and navigate job management systems and client portals
  • Exceptional attention to detail to ensure all information is accurately recorded and managed
  • Excellent communication skills, both written and verbal, with a professional and friendly telephone manner
  • Ability to work independently in a fast-paced environment, managing multiple tasks and priorities effectively