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Bilingual Credit Management Specialist

2 months ago


Uxbridge, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at Reed. As a Credit Controller, you will play a crucial role in managing customer accounts, ensuring timely payment collection, and maintaining accurate financial records.

Key Responsibilities
  • Cash Management: Post and allocate customer payments, ensuring accurate and timely processing.
  • Statement and Invoice Management: Run and collate statements, invoices, and proof of deliveries, maintaining a high level of accuracy and attention to detail.
  • Credit and Collections: Proactively chase customers to ensure prompt payment, using a professional and courteous manner.
  • Customer Master Data: Review and update customer master data, ensuring accuracy and consistency.
  • Credit Agency Reports: Use credit agency reports to set appropriate credit limits, minimizing risk and ensuring business continuity.
  • Direct Debit Collections: Manage Direct Debit collections and order releases, ensuring seamless processing and customer satisfaction.
  • Departmental Administration: File departmental paperwork accurately and promptly, maintaining a high level of organization and attention to detail.
  • Query Resolution: Resolve customer queries and escalate issues as needed, providing excellent customer service and support.
  • Confidentiality: Handle sensitive financial information with confidentiality, maintaining the trust and integrity of our business.
  • EMEA Intercompany Accounts: Manage EMEA Intercompany accounts and process e-Invoicing, ensuring accurate and timely processing.
  • Credit Checks and Risk Assessments: Perform credit checks and risk assessments on potential clients, ensuring business continuity and minimizing risk.
  • Team Efficiency: Participate in initiatives to improve Accounts Payable team efficiency, contributing to the success and growth of our business.
Requirements
  • Credit Control Experience: Proven experience in credit control, with a strong understanding of financial management and customer service principles.
  • Language Proficiency: Fluency in Spanish, with French being a desirable additional language.
  • Technical Skills: Proficient in SAP (AP), MS Office, SAP Concur, and strong Excel skills, with the ability to learn and adapt to new systems and processes.
  • Personal Qualities: Resilient and able to work to tight deadlines, with excellent written and verbal communication skills, strong attention to detail, and numerical skills.