Agile Delivery Director

3 weeks ago

Birmingham, Birmingham, United Kingdom Ministry of Justice Full time
Job Title: Agile Delivery Director

Our team is seeking a highly skilled and experienced Agile Delivery Director to join our Ministry of Justice team. As a key member of our organization, you will play a critical role in helping us deliver justice to the public.

About the Role

We are looking for a customer-focused individual who is passionate about delivering excellent service and leading a team to achieve outstanding results. As an Agile Delivery Director, you will be responsible for the smooth running of the Tax Tribunal, supporting your Operations Manager to meet operational needs, deliver performance objectives, and provide a consistent and customer-focused service.

Key Responsibilities
  • Lead a team of Team Leaders to review performance, agree priority areas, and manage the throughput of administrative work across different stages of the tribunal process.
  • Encourage all colleagues to engage in Continuous Improvement and Development activities, ensuring all have the necessary skills and knowledge to achieve expected performance standards.
  • Maintain positive and effective working relationships with the judiciary, supporting agencies, and user groups, and strive for continuous improvement to improve operational efficiency.
  • Constructively manage complaints and complete corrective actions within set timescales.
  • Understand the importance of Health and Safety, IT/Workstation compliance, and identifying and escalating any Court facilities issues.
Requirements

We are looking for a hands-on problem solver with the ability to engage with people at all levels and deliver excellent service through effectively leading a team. As a confident communicator, you will use your skills and abilities to effectively work and engage with all court users, lead your team, and set local priorities and objectives aligned to national/regional strategies and plans.

Driven by your enthusiasm to provide excellent customer service through your team, you'll know that employee engagement, morale, and motivation are key to delivering a highly effective performance. You'll be able to give direction and close support to Team Leaders to develop their team plans to form part of the overall business plan for the region.

You'll make sure that targets are met and the team is resourced and trained effectively to meet your allocated budget, identifying and implementing solutions to local problems.

What We Offer

We offer a competitive salary and a range of benefits, including a generous pension scheme, annual leave, and flexible working arrangements. We also offer opportunities for professional development and training to help you achieve your career goals.

For this post, occasional travel to other National Services sites may be required.

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager to join our team at RSS Infrastructure. As an Agile Delivery Director, you will be responsible for identifying work opportunities, planning and delivering work safely, on time and on budget.Key Responsibilities:Managing and accurately producing all work plans, ensuring...

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager to join our team at RSS Infrastructure. As an Agile Delivery Director, you will be responsible for identifying work opportunities, planning and delivering work safely, on time and on budget.Key Responsibilities:Managing and accurately producing all work plans, ensuring...

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager to join our team at RSS Infrastructure. As an Agile Delivery Director, you will be responsible for identifying work opportunities, planning and delivering work safely, on time and on budget.Key Responsibilities:Manage and accurately produce all work plans, ensuring...

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager to join our team at RSS Infrastructure. As an Agile Delivery Director, you will be responsible for identifying work opportunities, planning and delivering work safely, on time and on budget.Key Responsibilities:Manage and accurately produce all work plans, ensuring...

  • Agile Delivery Director

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Ministry of Justice Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced and skilled Agile Delivery Director to join our team at the Ministry of Justice. As a key member of our organization, you will play a critical role in helping us deliver justice to the public.Key Responsibilities:Lead a team of Team Leaders to review performance, agree priority areas, and manage...

  • Agile Delivery Director

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Ministry of Justice Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced and skilled Agile Delivery Director to join our team at the Ministry of Justice. As a key member of our organization, you will play a critical role in helping us deliver justice to the public.Key Responsibilities:Lead a team of Team Leaders to review performance, agree priority areas, and manage...

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager within the field of Arboriculture and Vegetation management to join our team at RSS Infrastructure.Key Responsibilities:Identify work opportunities, plan and deliver work safely, on time and on budget.Effectively manage variable costs and identify efficiencies through...

  • Agile Delivery Director

    1 month ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    Job Title: Agile Delivery DirectorWe are seeking an experienced Works Delivery Manager within the field of Arboriculture and Vegetation management to join our team at RSS Infrastructure.Key Responsibilities:Identify work opportunities, plan and deliver work safely, on time and on budget.Effectively manage variable costs and identify efficiencies through...

  • Delivery Director

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Xpertise Recruitment Full time

    Head of Delivery OpportunityXpertise Recruitment is excited to be working with a well-respected and award-winning client to help source a Head of Delivery to join their Solutions Development and Delivery function.About the RoleThe Head of Delivery will lead the planning, delivery, and transition to support BAU of IT Change across the organisation, ensuring...

  • Delivery Director

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Xpertise Recruitment Full time

    Head of Delivery OpportunityXpertise Recruitment is excited to be working with a well-respected and award-winning client to help source a Head of Delivery to join their Solutions Development and Delivery function.About the RoleThe Head of Delivery will lead the planning, delivery, and transition to support BAU of IT Change across the organisation, ensuring...

  • Delivery Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Xpertise Recruitment Full time

    Head of Delivery OpportunityXpertise Recruitment is excited to be working with a well-respected and award-winning client to help source a Head of Delivery to join their Solutions Development and Delivery function.About the RoleThe Head of Delivery will lead the planning, delivery, and transition to support BAU of IT Change across the organisation, ensuring...

  • Delivery Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Xpertise Recruitment Full time

    Head of Delivery OpportunityXpertise Recruitment is excited to be working with a well-respected and award-winning client to help source a Head of Delivery to join their Solutions Development and Delivery function.About the RoleThe Head of Delivery will lead the planning, delivery, and transition to support BAU of IT Change across the organisation, ensuring...

  • Agile Delivery Lead

    19 hours ago

    Birmingham, Birmingham, United Kingdom BT Full time

    Agile Delivery Lead - Transformational RoleResponsible for the delivery of new products and services within a Tribe composed of multidisciplinary squads, focusing on complex initiatives.This role requires the ability to oversee the successful delivery of large-scale, intricate products and programmes, coordinating efforts across multiple teams and...

  • Service Delivery Technical Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Technical Service Delivery ManagerAgile Recruitment Ltd is seeking a seasoned ITIL-aligned Service Delivery Manager to join our team. As the Account SDM, you will own the management and delivery of the service to the customer to the specified SLA's, ensuring customer satisfaction and service delivery, while driving continuous improvement and...

  • Senior Agile Delivery Lead

    7 days ago

    Birmingham, Birmingham, United Kingdom CV-Library Full time

    Senior Scrum Master – Fully remote, WFH – 60k plus excellent benefitsThis advanced solutions provider, based in the West Midlands with offices in Nottingham, Liverpool & Manchester requires a driven and self-motivated Lead Scrum Master to join their busy technical services team & manage two other Scrum Masters. Your role will be to do whatever it takes...

  • Service Delivery Technical Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Service Delivery Technical ManagerJob Reference: J-18808-LjbffrLocation: MidlandsSalary: £75k + bonusesAbout the RoleWe are seeking an experienced Service Delivery Technical Manager to join our team at Agile Recruitment Ltd. As a key member of our account team, you will be responsible for managing the service delivery function to our clients,...

  • Service Delivery Technical Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Service Delivery Technical ManagerJob Reference: J-18808-LjbffrLocation: MidlandsSalary: £75k + bonusesAbout the RoleWe are seeking an experienced Service Delivery Technical Manager to join our team at Agile Recruitment Ltd. As a key member of our account team, you will be responsible for managing the service delivery function to our clients,...

  • Service Delivery Technical Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Service Delivery Technical ManagerJob Reference: J-18808-LjbffrLocation: MidlandsSalary: £75k + bonusesAbout the RoleWe are seeking an experienced Service Delivery Technical Manager to join our team at Agile Recruitment Ltd. As a key member of our account team, you will be responsible for managing the service delivery function to our clients,...

  • Service Delivery Technical Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Technical Service Delivery ManagerJob Reference: J-18808-LjbffrLocation: MidlandsSalary: £75k + bonusesAbout the RoleWe are seeking an experienced Technical Service Delivery Manager to join our team at Agile Recruitment Ltd. As a key member of our account team, you will be responsible for managing the service delivery function to our clients,...

  • Service Delivery Technical Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Agile Recruitment Ltd Full time

    Job Title: Technical Service Delivery ManagerJob Reference: J-18808-LjbffrLocation: MidlandsSalary: £75k + bonusesAbout the RoleWe are seeking an experienced Technical Service Delivery Manager to join our team at Agile Recruitment Ltd. As a key member of our account team, you will be responsible for managing the service delivery function to our clients,...