Senior Business Analyst Lead

3 weeks ago

Southampton, Southampton, United Kingdom Quilter Full time
What the Hiring Manager Says

At Quilter, we are constantly evolving.

Our strong foundation is built on exceptional expertise, trusted by countless clients, and we aspire to remain ahead of the curve, making a significant impact on the individuals and communities we serve.


Our organization is undergoing a transformation, continuously modernizing and enhancing our customer-centric approach. If you are eager to pursue your ambitions boldly, introduce innovative ideas, and challenge the status quo, this is an ideal opportunity for you to join our team.

This pivotal role is part of the Change team management structure, collaborating closely with colleagues to provide leadership and contribute to the successful execution of the change portfolio.

This position leverages analytical expertise to offer line management, thought leadership, mentoring, and guidance to a team of business analysts, both with direct reports and within the broader business analysis community.

A primary responsibility of this role is to partner with the business to lead the analysis and development of new ideas and initiatives, acting as a trusted advisor to assist senior stakeholders in transforming opportunities into change projects.

Defining and spearheading requirements delivery on projects and programs, as well as producing valuable analytical artifacts, is a critical accountability of this position.

We seek individuals who are passionate about analysis and will serve as ambassadors for the Change team, leading by example, driving capability enhancement, and collaborating to foster continuous improvement within the business analysis practice.


About the Role

Level:
Level 5

Department: Quilter Change

Contract type:
Permanent

This role involves line management of business analysts, providing coaching and mentoring, advising on career paths, and encouraging proactive skill and capability development.

You will establish performance targets and monitor progress against agreed quality and competency criteria, initiating performance management processes as necessary.

You will champion and promote engagement within the business analyst community of practice, focusing on knowledge sharing, idea exchange, and fostering a culture of continuous improvement.

With a solid understanding of the company strategy, you will collaborate with a specific area of the business, comprehending their drivers, challenges, and opportunities to assist responsible stakeholders in shaping initiatives into beneficial change projects through the delivery of options papers, feasibility studies, and supporting the preparation of business cases.

At the beginning of a change project, you will lead the change impact assessment, covering the customer journey, our end-to-end advice process, and the organizational operating model to help define the scope, approach, and delivery needed to achieve the business case outcomes.

Working alongside project managers and business stakeholders, you will determine the most suitable means of representing business requirements in the context of a specific change initiative and be accountable for the delivery of business requirements.

Involving requirements scoping, estimating analysis effort, and performing requirements elicitation, documentation, and process analysis/design as appropriate.

Alongside allocating, overseeing, and quality reviewing the work of other business analysts.

In collaboration with the programme/project manager, you will support them with scoping & planning, risk management, delivery assurance, and issue resolution.

Throughout project/programme delivery, you will focus on business outcomes, ensuring that analysis work packages align with expected benefits, maintaining full traceability, and managing the impact assessment of requested changes, challenging any deviations that affect the business case outcomes.

You will assist the Head of Change Practices in refining and continuously improving business analysis artifacts, models, and standards.

Advocating for the use and promoting the value of business analysis services across the organization.

About You

We believe that applications from individuals with diverse backgrounds enhance our inclusive organization. If you feel you don't meet our job description precisely, consider applying anyway; you might be just what this role requires.

We welcome candidates with extensive expertise in business, process, and data analysis techniques who are comfortable managing others in both personal development and the delivery of analysis work packages.

We are looking for someone with experience throughout the change lifecycle, working on large projects, who is hands-on, collaborative, and capable of managing a varied and evolving workload.


Ideally, you will possess superior stakeholder management skills, with the ability to influence, negotiate, and manage conflicts, as well as strong interpersonal, communication, and presentation skills.

You will exemplify the behaviors that are critical to the successful delivery of Quilter's Change objectives.

These include being proactive, delivery-oriented, focused on achieving positive customer outcomes, risk-aware, and promoting inclusivity and diversity.

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme:
All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it.

Pension Scheme: 10% non-contributory company pension scheme that can be enhanced through personal contributions.

Private Medical Insurance:
Single cover as standard, with the option to increase coverage at your own cost.

Life Assurance: 4x your salary, with the option to increase coverage at your own cost.

Income Protection: 75% of salary payable after 26 weeks of absence.

In addition to our core benefits, we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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