2nd Line Application Support Specialist
2 weeks ago
Job Title: 2nd Line Application Support Specialist
Company Overview:
Cooper Lomaz is a leading recruitment agency that specializes in placing talented professionals in top companies. We are currently working with a local SaaS business that is seeking a skilled 2nd Line Application Support Specialist to join their growing team.
Role Overview:
You will be responsible for providing remote, customer-facing application support to the business's customers. This includes triaging tickets, responding to inbound requests, and working closely with the wider IT team to resolve issues.
Key Responsibilities:
- Provide 2nd line application support to customers, resolving issues in a timely and efficient manner.
- Triage inbound requests, assigning them to the relevant team members and managing customer expectations.
- Process data requests, ensuring they meet the company's guidelines and policies.
- Document resolutions and distribute known errors to the team to enhance company-wide knowledge.
Requirements:
- Experience in a service desk or help desk environment is essential.
- Passionate about technology and keen to pursue a career in this field.
- SQL knowledge is desirable but not essential.
- Outstanding customer service skills, with the ability to listen, document, and build relationships with end users.
- Willingness to learn and develop within the role, with a focus on growing with the company.
Benefits:
- Competitive salary of £35,000 - £40,000 per annum, depending on experience.
- Opportunity to work with a leading SaaS business and contribute to their growth and success.
- Chance to develop your skills and knowledge in a dynamic and supportive team environment.
-
Application Support Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom Be Technology Full timePosition Overview2nd Line Application Support / Service Desk SpecialistAre you an adept troubleshooter with a commitment to delivering exceptional application support?We are looking for a committed 2nd Line Application Support expert to become part of an innovative and forward-thinking team. In this position, you will play a crucial role in assisting...
-
2nd Line Application Support Specialist
3 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timeJob DescriptionJob Title: 2nd Line Application Support ConsultantLocation: Remote OpportunitySalary: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is delighted to be supporting a local SaaS business in their search for a 2nd Line Application Support Consultant to join their expanding team. This position is available on a full-time, permanent...
-
2nd Line Application Support Specialist
3 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timeJob DescriptionJob Title: 2nd Line Application Support ConsultantLocation: Remote OpportunitySalary: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is delighted to be supporting a local SaaS business in their search for a 2nd Line Application Support Consultant to join their expanding team. This position is available on a full-time, permanent...
-
2nd Line Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timeJob OverviewJob Title: 2nd Line Application Support ConsultantCompany: Cooper Lomaz Recruitment LtdJob Type: Full-time, PermanentLocation: Remote (UK-based clients)Salary: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is delighted to be supporting a local Software as a Service (SaaS) business in their search for a 2nd Line Application Support...
-
Software Application Support Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom In Technology Group Limited Full timePosition Overview2nd Line Application Support - Competitive SalaryLocation: Bury St EdmundsSalary Range: Up to £60,000 per annum + Comprehensive Benefits and Career AdvancementIn Technology Group Limited is seeking a dedicated 2nd Line Application Support Specialist to enhance our dynamic team.Your primary responsibility will be to deliver 2nd Line support...
-
IT Application Support Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full time £35,000 - £40,000Job Title: 2nd Line IT Application Support SpecialistCooper Lomaz Recruitment Ltd is collaborating with a prominent organization in their industry to identify a skilled IT Application Support Specialist. This position is a full-time, permanent role where you will become part of the company during a period of significant growth and development.Key...
-
Application Support Consultant
6 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Full time**Job Title:** 2nd Line Application Support Consultant**Location:** Bury St Edmunds**Salary:** £35,000 - £40,000 per annumCooper Lomaz is delighted to be supporting a local software as a service (SaaS) business in their search for a 2nd Line Application Support Consultant to join their expanding team. This position is available on a full-time, permanent...
-
Application Support Specialist
11 hours ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000About the RoleWe are seeking a highly skilled and motivated Application Support Specialist to join our expanding team at Cooper Lomaz Recruitment. As a key member of our IT team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide 2nd line support to our clients via phone, email,...
-
Application Support Specialist
9 hours ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000About the RoleWe are seeking a highly skilled and motivated Application Support Specialist to join our expanding team at Cooper Lomaz Recruitment. As a key member of our IT team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide 2nd line support to our clients via phone, email,...
-
Application Support Expert
6 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timeJob OverviewJob Title: 2nd Line Application Support ConsultantCompany: Cooper Lomaz Recruitment LtdJob Type: Full-time, PermanentLocation: Remote (UK-based clients)Salary: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is delighted to be supporting a local Software as a Service (SaaS) business in their search for a 2nd Line Application Support...
-
IT Application Support Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timePosition OverviewJob Title: IT Application Support SpecialistLocation: Bury St EdmundsCompensation: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is collaborating with a prominent organization in its field to identify a skilled IT Application Support Specialist. This is a full-time, permanent opportunity where you will become part of a dynamic...
-
Application Support Specialist
2 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob DescriptionJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCompany Overview:Cooper Lomaz Recruitment is delighted to be supporting a local Software as a Service (SaaS) business in their search for a skilled Application Support Specialist to join their expanding team. This position is available on a...
-
Application Support Specialist
2 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob DescriptionJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCompany Overview:Cooper Lomaz Recruitment is delighted to be supporting a local Software as a Service (SaaS) business in their search for a skilled Application Support Specialist to join their expanding team. This position is available on a...
-
Application Support Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom Hales Group Full timeApplication Support Specialist Working Days: Monday to Friday Employment Type: Permanent We are currently seeking an Application Support Specialist to become a part of our friendly and expanding team. While prior experience in a comparable position is advantageous, we are committed to providing training to the right candidate. Your responsibilities will...
-
Community Support Specialist
3 days ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timeJob Summary:Fitzroy Support is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing high-quality support to individuals with varying levels of ability, promoting independence, and enhancing their overall well-being.Key Responsibilities:Provide...
-
Community Support Specialist
3 days ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timeJob Summary:Fitzroy Support is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing high-quality support to individuals with varying levels of ability, promoting independence, and enhancing their overall well-being.Key Responsibilities:Provide...
-
Community Support Specialist
6 days ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timeJob Summary:Fitzroy Support is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Support Worker - Residential, you will play a vital role in providing high-quality support to individuals with varying levels of ability, promoting independence, and enhancing their overall quality of life.Key Responsibilities:Provide...
-
Technician, Assembly Line Specialist
3 weeks ago
Bury St, Suffolk, United Kingdom Proactive Global Full time £12 - £13Position Overview:We are seeking skilled Assembly Line Specialists to join our dynamic team. This role involves working collaboratively to achieve production goals in a fast-paced environment.Work Schedule:Part-time position, 5 hours per week, Monday to Thursday from 08:00 AM to 04:30 PM.About the Role:As an Assembly Line Specialist, you will play a crucial...
-
Support Specialist for Community Living
3 weeks ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timePosition OverviewFitzroy Support is dedicated to delivering tailored assistance to individuals residing in their own homes. We support a diverse range of needs, from those requiring extensive help to individuals who are more self-sufficient yet still benefit from encouragement and direction towards a balanced lifestyle.Our committed staff provides one-on-one...
-
Support Specialist for Community Living
3 weeks ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timePosition OverviewFitzroy Support is committed to delivering tailored assistance to individuals residing in their own homes. We accommodate a diverse spectrum of needs, from those requiring extensive support to individuals who are more self-sufficient yet still benefit from encouragement and direction towards a balanced lifestyle.Our devoted staff provides...