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Support Coordinator

2 months ago

Beckenham, Greater London, United Kingdom Office Angels Full time

Job Summary:

We are seeking an experienced and organized Administrative Assistant to join our client's team in the Construction Industry. As a key member of the team, you will play a crucial role in supporting the hire and service departments, ensuring smooth operations and exceptional customer service.

Key Responsibilities:

  • Support both the hiring and servicing teams by managing day-to-day administrative tasks
  • Assess, file, and sort enquiries
  • Maintain accurate records and databases related to equipment availability, maintenance, and customer accounts
  • Assist with invoicing, billing, and processing payments from customers
  • Liaise with customers and suppliers to ensure excellent service delivery
  • Collaborate with the operations team to meet customer needs and resolve issues promptly

Requirements:

  • Previous experience in a similar administrative role
  • Attention to detail and accuracy are essential for this role, as you will be responsible for scanning, filing, and producing reports in Excel
  • Strong data entry skills are required to efficiently handle administrative tasks

Company Culture:

Our client values a casual yet professional work environment, with a focus on delivering exceptional customer service. You will be surrounded by friendly and helpful colleagues who value teamwork and enjoy a laugh and a joke.

Benefits:

  • Incredible Training and Development programme
  • Office Angels Boost benefits - The BEST temp benefits on the market including wellbeing platforms, financial assistance, recipes, discounts on numerous retail outlets and more...
  • Wonderfully inclusive Company Culture, great social benefits
  • Supportive and dynamic team
  • Office Angels Refer a friend scheme