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Restaurant Team Lead

2 months ago


Chester, United Kingdom Grosvenor Pulford Hotel & Spa Full time

Job Summary

The Grosvenor Pulford Hotel & Spa is seeking a highly motivated and experienced Restaurant Supervisor to join our dynamic team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Guest Service: Provide personalized and attentive service to guests, ensuring their needs are met and exceeded.
  • Menu Knowledge: Develop and maintain thorough knowledge of our breakfast menu, including ingredients, preparation methods, and pairing suggestions.
  • Restaurant Preparation: Assist in preparing the restaurant for breakfast service, including setting up tables, stocking supplies, and ensuring a clean and welcoming environment.
  • Team Collaboration: Work closely with the restaurant team to ensure seamless service, including communicating with servers, bartenders, and kitchen staff.
  • Quality Control: Monitor and maintain high standards of quality in food preparation, presentation, and service.

Requirements

  • Experience: A minimum of 2 years of experience in a restaurant or food service role, preferably in a supervisory capacity.
  • Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a positive attitude in a fast-paced environment.
  • Flexibility: Ability to work a variety of shifts, including early, middle, and late shifts, as well as weekends and holidays.

What We Offer

  • Competitive Compensation: A competitive hourly rate, with the opportunity to earn additional income through tips.
  • Benefits: A range of benefits, including 30% staff discount on food, uniform provided, free onsite parking, and employee assistance program.
  • Professional Development: Opportunities for professional growth and development, including nationally recognized qualifications and training.

Why Join Our Team?

The Grosvenor Pulford Hotel & Spa is a dynamic and supportive work environment, where you will have the opportunity to develop your skills and advance your career. We are committed to providing exceptional service to our guests and creating a positive and inclusive work culture.