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Food and Beverage Team Member

2 months ago

Reading, Reading, United Kingdom RBH Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our hotel.

Key Responsibilities
  • Assist colleagues and other members of staff to create a positive and welcoming atmosphere for our guests.
  • Provide excellent customer service, responding to guest needs and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the F&B Manager and other team members to achieve sales targets and maintain high standards of quality and service.
Requirements
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • A positive and flexible attitude, with a willingness to learn and adapt to changing situations.
What We Offer
  • A competitive hourly rate of £11.70, plus service charge.
  • The opportunity to work in a dynamic and fast-paced environment, with a range of benefits and perks.
  • Training and development opportunities to help you grow and succeed in your career.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.