Insurance Account Handler

6 days ago


Hitchin, United Kingdom MW Appointments. Full time
About the Role

We are seeking a highly skilled and experienced Insurance Account Handler to join our team at MW Appointments. As a key member of our insurance brokerage team, you will be responsible for providing exceptional customer service to our clients, ensuring that their insurance needs are met and exceeded.

Key Responsibilities
  • Service the insurance needs of existing customers, providing quality customer care and ensuring that documents are obtained and dispatched promptly.
  • Liaise with insurers in relation to client policies, ensuring that all issues are effectively dealt with.
  • Discuss additional products, cover, and services that the client needs and wants, providing expert advice and guidance.
  • Manage client files, ensuring they are up-to-date, tidy, and in keeping with company guidelines.
  • Work within applicable delegated U/W authorities, ensuring compliance with regulatory requirements.
Requirements
  • 2+ years of experience in the insurance industry.
  • Excellent customer service skills, with the ability to communicate effectively.
  • Comfortable with IT systems and able to use initiative.
  • Understanding of FCA regulations and able to work within applicable delegated U/W authorities.
What We Offer
  • A competitive salary of £25,000 to £30,000 depending on experience.
  • An annual bonus and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment with a market leader in the insurance sector.


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