Business Systems Analyst

1 day ago


London, Greater London, United Kingdom Federated Hermes Full time
Job Title: Business Systems Analyst - Finance Support

About the Role:

We are seeking a highly skilled Business Systems Analyst to join our Finance team at Federated Hermes. As a Business Systems Analyst, you will be responsible for providing day-to-day application support to our business users, ensuring that issues are logged and resolved in a timely manner.

Key Responsibilities:

  • Provide day-to-day application support to Federated Hermes International business users, ensuring that issues are logged on Cherwell.
  • System administration and first line of support for all Finance systems.
  • Extensive business stakeholder engagement.
  • Provide occasional weekend cover for any testing post infrastructure changes.
  • Help ensure that business users understand the functionality of Finance applications, particularly enhancements following upgrades.
  • Help train business users as required.
  • Help provide support to projects on the finance applications, such as upgrade testing.

Requirements:

  • Proven experience interacting directly with end users.
  • Experience within an application support role.
  • Basic SQL knowledge.
  • Industry related business knowledge – Property Management, Property Investment, Property Fund Management.
  • SQL knowledge
  • Good interpersonal skills with the ability to liaise effectively with people at all levels across the business.
  • Good communication skills - including listening, ability to clearly explain resolutions to business users.
  • Ability to establish positive relationships and maintaining contact with the user community.
  • A strong team player, with the ability to work within a diverse and multi-skilled team.

About Us:

Federated Hermes is a global leader in active, responsible investment management, with $750.6 billion in assets under management. We deliver investment solutions that help investors target a broad range of outcomes and provide equity, fixed-income, alternative/private markets, multi-asset, and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide.

We are an equal opportunities employer and welcome applications from all eligible candidates. We particularly encourage applications from eligible candidates from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector.



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