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Medical Support Coordinator

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Job Summary

This is an exciting opportunity to work as a Personal Assistant to the secretarial services and clinical staff at Mid and South Essex NHS Foundation Trust.

You will be the first point of contact for communication with consultants, medical staff, and other multi-disciplinary team members.

Liaising with departments, general practitioners, patients, relatives, and visitors to resolve queries as appropriate.

Undertaking office duties as required as part of the multidisciplinary team.

Main Responsibilities

  • Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the business unit.
  • Undertake the full range of personal assistant duties, including diary management, the creation and maintenance of business and clinical documents, general administration, and dealing with patient enquiries.
  • Provide advice and demonstrate own initiatives or workplace routines to new or less experienced employees within the team.
  • Promote good customer relations and public image of the department.
  • Arrange patients' outpatient appointments using Medway/Careflow and inform patients of appointments by post and telephone.

About Us

Mid and South Essex NHS Foundation Trust is one of the largest in the country, with a workforce of approximately 15,000 who serve a population of one million people.

We work together to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate, and build careers.

We offer a good working environment with flexible working opportunities, and the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.