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Hospitality Team Member
2 months ago
We are seeking a skilled Cafe Service Associate to become a vital part of our team at Benugo. This role is essential in delivering outstanding service to our patrons while ensuring the efficient operation of our cafe.
About Us:
Benugo is renowned for its commitment to quality and customer satisfaction. As a Cafe Service Associate, you will be instrumental in creating a welcoming atmosphere for our guests.
Key Responsibilities:
- Deliver exceptional service to all customers visiting the cafe. Welcome guests, take their orders, and serve food and beverages with accuracy and efficiency.
- Manage cash transactions and process payments securely, ensuring the integrity of cash handling at all times.
- Assist in basic food preparation, including the assembly of sandwiches, salads, and pastries, while maintaining proper food presentation and temperature.
- Maintain cleanliness and organization within the cafe, including wiping tables, cleaning surfaces, and ensuring a tidy dining environment.
- Monitor and manage inventory levels of food and supplies, restocking as necessary and alerting management to low stock situations.
- Adhere to all health and safety regulations to maintain a safe environment for both staff and customers, including proper food handling practices.
- Collaborate effectively with fellow team members to ensure smooth operations, particularly during peak times.
- Engage with customers in a friendly and professional manner, providing information about menu items and making recommendations as needed.
Qualifications:
- Prior experience in customer service or hospitality is preferred.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Basic math skills for handling cash transactions.
- Understanding of food safety and hygiene standards.
- Willingness to work flexible shifts, including weekends and holidays.
What We Offer:
- Competitive hourly rate.
- Free meals during shifts.
- Complimentary beverages while on duty.
- Generous discounts on food and beverages during off days.
- Life Assurance benefits.
- Opportunities for career advancement within a dynamic and expanding company.
- Employee discounts at various retailers and fitness centers.
- Access to our Employee Assistance Programme and support from trained Mental Health First Aiders.
If you are passionate about providing excellent customer service and want to be part of a supportive team, we encourage you to consider this opportunity.
